At SCODY we stand behind our products. Please refer to the Product Guarantee and Returns page of this website. There are, however, also some obligations on you that you should be aware of:
All orders for the sale of goods are accepted according to the terms and conditions below, and SCODY will supply the goods to you on these terms and conditions. By ordering an item from SCODY, you expressly agree to these terms and conditions. SCODY may amend these terms and conditions at any time, and any such amendment will be effective immediately. Your rights as a consumer under the Trade Practices Act are not affected by these terms and conditions.
1. You acknowledge that all web site purchases are concluded in the State of Queensland, Australia, and as such are governed by the laws of the State Queensland.
2. You are responsible for any taxes, duties or other liabilities imposed by any governmental agency on any product or service ordered by you from SCODY.
3. If the quality of our garment(s) does not meet your expectations we will either repair the garment(s), replace the garment(s) or give you a full refund at our discretion.
4. If we send you something that you didn't order, send you the wrong thing, or sell you something that doesn't match its description, we will exchange it for the correct item, or give you a full refund at our discretion.
5. You are required to pay all amounts in full prior to dispatch unless you hold an account with SCODY. If you are an account customer invoices are due for payment within 30 days from the date of invoice.
6. If payment is due and is not paid within 60 days of the due date, SCODY may refuse to fulfil any other outstanding orders for you and in addition reserves the right to charge interest on any outstanding amount at the rate of 1.5% per month.
7. We accept the return of all unused retail garments that were not on sale at the time of purchase with the original tags in place and within 90 days of purchase and will exchange the garment or refund your money at your discretion. We do not accept the return of custom garments.
8. You are required to pay all amounts in full prior to dispatch.
9. We will not accept the return of garments unless the garments are defective.
10. Quotes are valid for 30 days and may be revised if an order is not placed within 30 days of the quote.
11. The fee for design services includes up to two design revisions and we reserve the right to charge additional fees for designs that require more than two revisions.
12. Any designs and artwork provided to you by SCODY are the property of SCODY and you are not permitted to use these designs without our prior written consent for any purpose whatsoever including the provision of these designs to other custom clothing manufacturers.
13. You must approve and sign off on the garment designs and order quantities for each size before we commence manufacturing. You should exercise care in signing off on your garments as orders cannot be changed after sign off and you are liable for the full payment on sign off.
14. When you approve your order you are also approving the colours, text and images on the garment. Please be careful.
15. SCODY requires payment of 50% of the order value before commencement of manufacture and requires the remaining 50% prior to dispatch of the garments.
16. SCODY reserves the right to sell or destroy garments that are rejected by you or that have not been paid for within 60 days of manufacture.
17. You warrant that you solely own or have the permission of the registered owner to use any logos incorporated in the garment designs.
18. The SCODY logo will be visible on the outside of the garment.
19. SCODY reserves the right to use images of custom garments in the promotion and advertising of its business.
20. We do not accept returns on custom garments that are in accordance with the sign off and size ordered. Sample garments can be requested and size charts are available to assist in ordering your correct size. If precise matching of colours is required we recommend that you request a sample of printed fabric before final approval. There is a standard per item charge for this service.
21. Private online shops, Club 24/7, Customized retail garments and Design Your Own garments are custom orders and the same terms and conditions apply. There are many different rules relating to private shops, depending on individual circumstances. If you are the organiser please make sure that you understand the rules for your shop and communicate these rules to the wearers of the garment. If you are the wearer of the garment please talk to your organiser