DESIGN YOUR OWN GARMENT - FREQUENTLY ASKED QUESTIONS
How long does it take?
It will take 4 weeks for us to make your garments. We can only start when your design is final.
What is the minimum order quantity?
The minimum order quantity is 5 garments of one style. Male and female sizes count together for the minimum order quantity. For example you could have 5 female cycle jerseys or you could have 3 female and 2 male cycle jerseys and both would be OK.
How much does it cost?
Each product has the price in the top right hand corner. The price you see will be the highest price until you enter and order quantity. Wen you enter the order quantity the price will update for the entered quantity. The more you order the lower the price.
If you simply need a name on your triathlon suit you can do this in the mens and womens online shops and it will cost less. If you want to design your own custom trisuit you can do that in "Design Your Own" area.
Do you have permission to use all your images and logos?
You warrant that you solely own or have the permission of the registered owner to use any logos incorporated in the garment designs.
What happens if my design has mistakes?
After you have ordered our graphic team will review your design and if we see problems we will contact you. Remember that in the end you are responsible for your design. We will help but we can't guarantee that we will pickup everything.
If you have questions during the process reach out to us by email on [email protected]
The delivery time line starts after your design is final and if there are changes required to your design it will delay delivery.
How does the Design Your Own product work?
It can take less than 3 minutes to design and order products. If you are having fun, you can take as long as you like and even come back later and view your designs and keep changing.
You can change colours, add names or other text and you can add images and logos to garments. When you are happy you can check out and pay.
On the top right of each page there are the following buttons:
· My Designs – click this button to see all your past designs
· Size Chart – you can click this guidance on choosing the right size
· FAQ – this the link to these answers to Frequently Asked Questions.
The steps for designing your garments are:
1. Choose your sport
2. Choose the base garment
3. Change colours
4. Add a background effect or pattern
5. Add Text and Images or logos
6. Select finishes
7. Order quantity for each size and add athlete names and numbers
8. Checkout and pay or save to the locker room so that teammates can place their own orders
What are the price breaks?
The more you order the lower the unit price. When you enter the quantities for each size you will see the unit price change. The quantity breaks are:
5-9
10-19
20-49
50-99
100+ ask us for a deal
Where are the products made?
Most products are made in our factory in Brisbane Australia.
How do I choose the right sizes?
Please see the size chart. There is a button on the top of each page.
Can I save my designs and comeback later?
Your designs are automatically saved for a few days. You can access by clicking the “my design” button on the top of each page. If you want them to be saved longer you will need to create an account.
Can I return the products if I don’t like them or if I have chosen the wrong size?
Your garments are made to your order in your design and only have value to you. You can’t return or exchange them so please take care.
If there is a fault in any garment of course we will fix it.
The SCODY Logo
The SCODY logo will appear on the outside of the garment in a colour that contrasts with the background.
Terms and Conditions
Standard T's & C's for custom garments apply Click here for T&C's
Any More Questions?
Please contact us.